Be patient. That seems to be the preverbal advice coming
from the Whitehouse as techies are still working on the glitches that are
plaguing the Affordable Care Act (ACA).
So what is the latest in these round of fixes? Apparently
new complications are replacing the old ones, and there doesn’t seem to be an
answer so far to the complex Healthcare.gov website to date.
"Essentially what is happening is people are going
through the entire process," Medicare spokeswoman Julie Bataille, who runs
the daily call, told reporters. "As we have fixed certain pieces of
functionality, like the account creation process, we're seeing volume go
further down the application. We're identifying new issues that we need to be
in a position to troubleshoot."
Bataille also told reporters that she’s hoping to have the
website operating functionally by the end of the month, giving American a grand
total of two full months without an efficient website for the anticipated
insurance exchanges. Indeed the question will ever remain, why couldn’t the
go-live for Healthcare.gov been postposed till it operated more smoothly?
In addition to this bad news, the Healthcare.gov Chief Information Officer has
also recently announced that he will be resigning his post and joining the
private sector.
“Tony Trenkle, chief information officer at the Centers for
Medicare and Medicaid Services (CMS), sent an e-mail to co-workers on Tuesday
that said he will be leaving on November 15 "to take a position in the
private sector."
Apparently, Trenkle's resignation isn't directly a result
of the bungled website, but rather a management restructuring within the
department, according to information sent to CNET by CMS.”
At this point most people would agree, could anyone blame
him for running?
Share your thoughts:
How do you think Affordable Care Act has been handled? Do you think the government has done a good job at managing healthcare in america? Have the problems plaguing ACA affected you personally? What are some ways you would improve healthcare management?
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